Debt Recovery

One of our specialties is the management of irregular debt, offering great added value. Our recovery managers carry out a personalized and continuous management with the aim of obtaining a solution based on the debtor’s payment capacity or, failing that, on an active management of the mortgage guarantee supported by our wide network of collaborators for the sale of assets.

We offer a dynamic, face-to-face and personal management, anticipating and providing tailor-made solutions, which are essential to mitigate possible losses.
Without leaving aside the friendly management, the legal claim runs parallel to it. The legal files are assigned by portfolios to specialized internal lawyers and directed by a portfolio manager, responsible for managing overall performance and ensuring the best results.

The connection with the Recovery department facilitates internal communication and streamlines workflows.

  1. Dynamic, face-to-face and personal management.
  2. Retention strategies for entry into arrears and loss mitigation.
  3. Refinancing and restructuring.
  4. Highly qualified and intercommunicated teams and systems. Specialized in-house lawyers.
  5. High added value in direct management.
  6. Virtual channel to be able to consult the status of the files at any time and place.
  7. Possibility of establishing periodic reporting by sending complete reports with all the proceedings.